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MGT120 Scientific Management

what are the three principles of bureaucracy?
formal rationality
rationalism
rational-legal authority
what are the 6 characteristics of bureaucracy?
Tasks
Control
Hierarchy
Organizational Careers
Communication
Managers
date and name of quote ‘the union of capital and science’
Andrew Ure 1835
two assumptions of scientific management
organising and management are rational, objective and scientific

organisations operate as closed systems

what is the utilitarian view
focus on efficiency and maximised production (and profit) – people motivated by money (assumption of scientific management)
what is the quote on utilitarian view by Adam Smith
“work was a necessary evil…people would only engage in it…if they were convinced that they would receive some material or economic reward.”
what are Taylor’s 6 basic principles
To relate effort to reward
Tasks must be simplified
Employees must specialise in a few simplified tasks
Relate ‘scientific’ cad incentives to that amount of effort
One ‘best way’ identified by manager
Select physically and psychologically ‘right’ employees
what is an example of modern-day bureaucratic organisation?
mcdonaldization – america being ran like the inside of a fast food place – whole world turning that way
what are some issues with scientific management (3)
alienation (marx)
based on unrealistic view of human motivation? (not money?)
inflexible
quote by oscar wilde
bureaucracy expands to meet the needs the expanding bureaucracy
(means become ends in themselves)

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