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MISY – chapters 9 & 10

systems that support electronically executed business transactions
e-commerce implementation
the manner in which e-commerce addresses the needs of buyers and sellers
several forms of electronic retail business that make up B2C e-commerce
online auctions
clearninghouses, and marketplaces provide a platform for businesses and individuals to sell their products and belongings, such as e-bay and craigslist
GSM global supply management
service provides methods for businesses to find the best deals on the global market for raw materials and supplies needed to manufacture their products
electronic exchange
an industry-specific Web resource created to provide a convenient centralized platform for B2B e-commerce among manufacturers, suppliers, and customers
m-commerce (mobile)
form of e-commerce that takes place over wireless mobile devices such as smart phones and tablets
online advertising
provides businesses with many options for informing the public about products and services on the internet and web
e-commerce technologies
include software and systems that support safe and secure transactions over networks and the internet, and make e-commerce possible
electronic data interchange (EDI)
uses private communications networks called value-added networks (VANs) as well as secure internet tech to transmit standardized transaction between business partners and suppliers
e-commerce host
a company that takes on some or all of the responsibility of setting up and maintaining an e-commerce Web site and system for a business
aka electronic cash, a web service that provides a private and secure method of transferring funds form a bank account or credit card to online vendors or individuals
business systems
computer-based info systems that provide organizations with valuable info in a timely and effective manner to allow the functional areas of the enterprise to work together to achieve goals
info management
refers to software and computer-based systems dedicated to collecting, storing, and manipulating data in a manner that produces useful information on which to base decisions
transaction processing system (TPS)
an information system used to support and record transactions such as paying for products or paying an employee
MIS management information system
provides routine business information to decision makers in a useful and convenient format
MIS reports
present useful information for management, often compiled by querying a database
Business Intelligence BI
refers to tech that are used to gather and report information that supports intelligent business decision making
decision support system DSS
an information system used to support problem-specific decision making
applies computer-based information system technologies to support traditional disciplines such as science and medicine
enterprise systems
information systems designed to support the functions of an enterprise, including knowledge management, content management, and customer relationship management as well as the integration of such systems into enterprise resource planning systems
knowledge management
KM system assists an organization in capturing, storing, and distributing knowledge for use and reuse by the organization and sometimes, its partners and customers
customer relationship management
(CRM) refers to the use of info systems to store detailed info on prospective, current, and past customers to improve customer service and support targeted marketing
enterprise resource planning (ERP)
system integrates all data processing in a corporation into one unified system that draws from a central database system to streamline the flow of information throughout an enterprise and provide greater efficiencies and savings
systems development
the activity of creating new or modifying existing information systems
systems development tools
various types of software that assist systems analysts in developing effective and efficient information systems quickly and properly
project management
process of planning, monitoring, and controlling the sequence of events and resources required in a project often using software tools
systems investigation
the first stage in the systems development life cycle, in which information systems are examined to determine whether they are meeting the objectives and satisfying the goals of the organization
systems analysis
the 2nd stage of systems development life cycle, attempts to understand how the existing systems helps solve the problem identified in systems investigation and it answers the question: what must the computer system do to solve the problem?
systems design
3rd stage of systems development life cycle in which a system plan is created to meet the requirements defined in the requirements analysis
systems implementation
involves carrying out the system design to make the new information system a reality, including hardware acquisition, software acquisition or development, user preparation, hiring and training of personnel, site and data preparation, installation, testing, startup, and user acceptance
systems maintenance
5th stage in the systems development life cycle, involves checking, changing and enhancing the system in order to make it more useful in achieving user and organizational goals
systems review
the process of analyzing systems to make sure that they are operating as intended

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