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Operation Management and Supply Chain Management

Production
Is the creation of goods and services using the factors of production.
Production Management
Describe all the activities managers do to help companies create goods.
Operation Management
The management of system or processes that convert or transform resources into goods and services.
Value-added
The term used to describe the difference between the cost of inputs and the value of price of outputs.
Transformation process
The actual conversion of inputs to outputs.
Forecasting
Estimation seat demand for flight, weather, and landing conditions and estimation for growth or reduction in air travel are all included in forecasting.
Capacity planning
This is key essential metric for airline to maintain cash flow and increase revenues. Underestimating or overestimating flight will hurt profit.
Scheduling
One of the activties Operations Management. The airline operates on tight schedule that must be maintained included flight, pilots, flight attendant, ground crews, baggage handlers, and routine maintenance.
Managing inventory
Inventory of such items as foods, beverages, first-aid equipment, in-flight magazines, pillow, blankets and life jackets is essential for the airline.
Assuring Quality
Quality is indispensable in a airline where safety is the highest priority. Today’s travelers expect high-quality customer services during ticketing, check-in, curb service, and unexpected issue where the emphasis is on efficiency and courtesy.
Motivating and training employees
Airline employees must be highly trained and continually motivated, especially when dealing with frustrated airline travelers.
Locating Facilities
Key question facing airline include which cities to offer services where to host maintenance facilities, and where to locate major and minor hubs.
Strategic Planning
Focuses on long range planning
Strategic Business Unit
Consist of several stand-alone business.
Material Requirements Planning
Uses sales forecasts to make sure that needed parts and material are available at the right time and place.
Tactical Planning
Focuses on producing good and service as efficiently as possible within the strategic plan
Global Inventory Management System
Provides the ability to locate, track, and predict the movement of every component or material anywhere upstream or downstream in the production process.
Operational Planning and control
Deals with the day to day procedures for performing work including schedule, inventory, and process management.
Cost
One of the determinate companies can use to add value that a customer uses to make a decision. There can be only lowest-cost producer, and that firm usually establish the selling price in the market. (commodity-like products)
Quality
One of the determines of Competitive OM Strategy that is divided into two categories product quality and process quality.
Supply Chain Management
Involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability.
Supply Chain Visibility
The ability to view all areas up and down the supply chain.
Bullwhip effect
Occurs when distorted product demand information passes from one entity to the next throughout the supply chain.
Demand planning software
Generates demand forecasts using statistical tools and forecasting techniques.
Supply Chain Planning software (SCP)
Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain.
Supply chain execution
Automates the difference steps and stages of the supply chain.
Inventory Management and control system
Provides and control and visibility to the status of individuals items maintained in inventory.
Transportation planning systems
Tracks and analyzes the movement of materials and products to ensure the delivery of materials and finished goods.
Distribution Management Systems
Coordinates the process of transporting materials from manufacturing to distribution centers to the final customer.
Product Quality
Levels vary as to the particular market that it aims to serve.
Process Quality
Products without deflects.
Delivery
a firms ability to provide consistent and fast delivery
Flexibility
a firms ability to offer a wide variety of products
Service
high-quality customer service adds tremendous value to an ordinary
Supply Chain Management
involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability
Supply Chain Strategy
strategy for managing all resources to meet customer demand
Supply chain partner
partners throughout the supply chain that deliver finished products, raw materials, and services.
Supply chain operation
schedule for production activities
Supply chain logistics
product delivery process
Supply chain visibility
the ability to view all areas up and down the supply chain
Bullwhip effect
occurs when distorted product demand information passes from one entity to the next throughout the supply chain
Demand planning software
generates demand forecasts using statistical tools and forecasting techniques
Supply chain planning
uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain
Supply chain execution
automates the different steps and stages of the supply chain

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