To a layman, the term “technology” has to do with the application of methodologies and tools. However, when we talk about technology in an organization, it is a different ball game. Technology here means the total work that is performed by the organization. This definition of technology incorporates the work done by machines (hardware) plus the knowledge and skill of the members of the organization. According to Scott, as organizations develop, they become more complex.
This is because as organizations evolve the structure becomes diversified. In order to cope with the change in the society, organizations need to adapt by adding more structures to the existing ones. This new structure is what accounts for the division of roles and duties within the organization. As a result of the change in the society, organizations see the need for specializations, role differentiation and departmentalization in the work process. In my organization, the core technology is uncertain and informal.
The organization is a voluntary organization that operates horizontally. Although there are group heads and departmental heads, each person in the organization does not have a specific role. Since the organization is small, the organization operates an informal structure. Responsibilities are shared based on the availability of the members of the organization. Since the organization is an informal organization, there is no clear-cut differentiation in roles and there is no centralization of power.
Making an assessment of the organization through the readings in the class, the organization is not too complex. Apart from this, due to the level of uncertainty and informality of the organizational structure, the activities of the organization are not definite. As a result, interdependence is reduced. Except for the unit heads that coordinate the activities of each unit, other members of the organization are at liberty.