Organizational learning and organizational knowledge both are essential for organizations. A direct relationship exists between organizational learning and organizational knowledge (Argyris, 1999). This relationship can be explained in such way that an XYZ organization first learns through different instances and then gathers all the information and develops an attribute that what will the organization do in a certain situation.
For example an organization first gathers relevant information about a certain problem then knowledge is organized and maintained through centralized computing devices which allow the employees and other related parties to mange and access the information. This process helps the organization to achieve its tasks in an effective and an efficient way. Incorporating organization learning and organizational knowledge helps the organization in achieving its short term and long term objectives. Affect of knowledge management on organizational learning and organizational knowledge
Knowledge management is basically the phenomenon of generating value for the intellectual and knowledge based assets of the organization. Codifying and knowing what employees, partners and managers know and then sharing this information with all the members can be taken as an example of knowledge management. Knowledge management helps the organization in predicting its future. As Albert Einstein said “Imagination is more important
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A simple advice by a subordinate can change the entire organization and can benefit the organization in short and the long run. In the current era knowledge management systems are developed by different organization s and step two designers won the open tender to develop a knowledge management system in October 2000. The developers developed a project that was based on providing improved service and information to the customers, reduce the training costs and reduce average call handling time. This KM system helped Newcastle Call center is achieving its objectives (Robertson, 2001).
As the baby boomers are retiring in the coming decade the phenomenon of KM has assumed a greater level of urgency in the American business. Similarly, a hefty amount of baby boomers turned 60 in the year 2005 and many individuals of this age group are deciding to retire soon. Their knowledge and years of experience in their respective companies can be treated as an asset and it must be organized and sharing this knowledge with other members of the organizations would be beneficial for the organization (Levinson, 2009).
That is the reason why managing information is considered to be an important element for organizations. The benefits of knowledge management are wide and varied and collaboration of knowledge can produce desired results for the organization. An effective KM program should help the company through certain aspects. These aspects are listed below: • Since the ideas freely flow in the organizations therefore KM fosters innovation in the organization. • It boosts up the revenues because products and services markets faster.
• It would reduce the costs of unnecessary processes. KM offers improved efficiency and it results in higher productivity for the firm. The affect of knowledge management on organizational management and organizational learning is huge because it affects the information flow with the organization. Internal and external flow of information is managed through knowledge management applications and certain management information systems are developed to cater the information needs of organizations.
Centralized databases and decision support applications can be a viable option for organizations because these applications centralize the entire information and related members of the organization can use this information. Conclusion Thus, we can conclude that many philosophers and management gurus believe that knowledge management, organization learning and organizational knowledge are all fashion oriented terms and these terms can be treated as management fads.
However, that is not the case in many circumstances because organizations have experienced a 360-degree change in their productivity when they have incorporated these terminologies practically. Organizations like Pepsi, Coke, P&G etc have incorporated these terms on practical basis and centralization of information systems and development of knowledge based servers have helped these multinationals to achieve their5 desired goals. Knowledge management can be an integral part of an organization is its implemented in a proper manner.
It can be a fad or a fashion oriented term if knowledge management is not applied and it is discussed only. As Goethe said “Knowing is not enough; we must apply! ” (Jone Johnson Lewis, 2009).
References Argyris, C. (1999). On Organizational Learning. Wiley-Blackwell. Jone Johnson Lewis. (2009). Knowledge Quotes. Retrieved March 5, 2009, from www. wisdomquotes. com: http://www. wisdomquotes. com/cat_knowledge. html Levinson, M. (2009). Knowledge Management Definition and Solutions.
Retrieved March 5, 2009, from www. cio. com: http://www. cio.com/article/40343/Knowledge_Management_Definition_and_Solutions? page=2#4 Robertson, J. (2001, August 10). RTA Case Study. Retrieved March 5, 2009, from www. steptwo. com: http://www. steptwo. com. au/papers/rta/index. html Shein, E. (2008). Case Study: Frito-Lay Sales Force Sells More Through Information Collaboration.
Retrieved March 5, 2009, from www. cio. com: http://www. cio. com/article/30167/Case_Study_Frito_Lay_Sales_Force_Sells_More_Through_Information_Collaboration.? page=1 Wilson, T. (2002, October). The nonsense of ‘knowledge management’. Information Research .