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PM FINAL

The project management framework includes five process groups and ten _____________
Knowledge Areas
An Individual proposes an IT project that will upgrade sales employees laptops to Windows 8. In this situation, the IT investment is targeted toward ____________
Technology Renewal
A(n) ______________ is a document that provides financial justification for investing in a project
Business Case
A stakeholder analysis is a technique for analyzing information to determine which stakeholders’ interests to focus on and how to increase stakeholder ________
Support
A(n) is a product or service produced or provided as part of a project:
Deliverable
ALL systems operate within a larger environment (T/F)
True
List two reasons why top management support is critical to project success
1. Cooperation
2. Resources (people)
3. Timely Project Approvals
4. Mentor that also encourages young PM’s
________ is formal acceptance of completed project deliverables by the customer or designated stakeholders
Scope Validation
________refers to uncontrolled changes in a project’s scope
Scope Creep
Analysis of ______ related documents helps project managers create lessons learned reports (assume you could only pick one set of documents listed below)
A. Scope
B. Cost
C. Quality
D. Risk
E. Integration
D. Risk
If your current schedule performance index is 1.6, your project is (behind/on-time/ahead) of schedule?
Ahead of Schedule
The _______ should include requirements for formal acceptance and closure of contracts
Contract itself
You cannot control the scope of a project unless you have first clearly defined the scope and set a scope validation process in place (T/F)
True
______ is a project performance measurement technique that integrates scope, time, and cost data.
Earned Value Management
Earned Value= _______multiplied by rate of performance
Planned Value
If the budget at completion for a project is $100,000 and the cost performance index is .5, what is the estimate at completion?
$200,000
A _____ chart helps show if there is a relationship between two variables
Scatter
Updating the risk register is an optional part of project monitoring and control (T/F)
False
Answering questions such as “What will you do differently on the next project based on your experience working on this project?” is part of a _____
Lessons learned report
Earned Value analysis can be conducted at any level of a work breakdown structure (T/F)
True
If your current cost performance index is 1, your project is:
A. Under Budget
B. Over Budget
C. Ahead of Schedule
D. Behind Schedule
E. None of the above
E. None of the above
Project is actually meeting budget
Evaluation of any change to a project should include an impact analysis(T/F)
True
When developing a(n) ____ plan, the project team should work with managers in affected operating departments, and the contents of the plan should be tailored to fit the support needs of the project
Transition
_____ are reviews often performed during contract closure to identify lessons learned in the entire procurement process.
Procurement audits
You must have a project baseline in order to conduct earned value analysis (T/F)
True
_____ predict future project status and progress based on past information and trends
Forecasts
A(n) ______ milestone refers to a milestone activity that was actually completed later then planned
A. Stalled
B. Uncontrolled
C. Tracked
D. Missed
E. None of the Above
E. None of the Above
List three Characteristics of Agile Development Methodologies
1. Scum
2. Sprint – Breaks up overall project into smaller iterations
3. Prioritizing features (Backlogging)
4. Reduces project uncertainty – All processes/testing in two week sprints that produce something that customers/stakeholders can review each time
Agile Manifesto (name 3 of the four parts)
– People over processes
– working software over comprehensive documentation
-collaboration w/ customers over contract negotiation
List four topics that should be addressed in a project close-out meeting
– Management of the big 3 (scope/time/cost)
– Major changes
– Lessons learned
– Transition plan
The project management framework includes five process groups and ten _____
Knowledge Areas
An individual proposes an IT project that will upgrade sales employees’ laptops to Windows 8. In this situation, the IT investment is targeted toward _____
Technology Renewal
_______is the application of knowledge, skills, tools and techniques to project activities to meet project requirements
Project Management
Project portfolio management addresses _____goals of an organization, while project management addresses____ goals
A. Strategic, Tactical
B. Tactical, strategic
C. Internal, external
D. External, Internal
Strategic,tactical
What is a crucial part of the project charter-a section in which key project stakeholders acknowledge their agreement on the need for the project?
Sign-Off
IT investments that lower current inventory costs are examples of ______benefits
Cost Reduction
A (n) is a document that provides financial justification for investing in a project
Business Case
A(n) ____ strategy tailors and shapes products/services to fit a specific customer segment
Customer intimacy
______ is not a potential advantage of using good project management techniques.
A. Shorter Development time
B. Higher worker morale
C. Higher profit margin
D. Lower cost of capital
Lower Cost of capital
An individual proposes an IT project that will allow your organization to become the first rental car company to introduce a ‘frequent driver’ customer loyalty program. In this situation, the IT investment is targeted toward___
competitive advantage
____feedback answers the question, is the system designed appropriately given its environment ?
Second-order
All projects involve uncertainty(T/F)
True
Your organization decides to install an information system that will streamline existing customer order processes. In this situation, the IT investment is targeted toward_______
Business process improvement
In which of the five project management process groups is the most time and money usually spent?
Executing
A stakeholder analysis is a technique for analyzing information to determine which stakeholders interests to focus on and how to increase stakeholder _____
support
A(n) is a product or service produced or provided as part of a project
Deliverable
During the course of most project life cycles, ___ increases and ____decreases
Cost of changes;Stakeholder influence
All systems operate within a larger environment (T/F)
True
A _____formally recognizes the existence of a project and provides direction on the project’s objectives and management
Project Charter
The project ____usually provides the direction and funding for the project
Sponsor
A(n) strategy provides customers with reliable products/services at competitive prices.
Operational excellence
A(n) is an arrangement of components that re related to accomplish common objectives
System
Project ____may be defined as a test of whether a project has met scope, time, and cost goals
Success
A ____is a temporary endeavor undertaken to create a unique product, service, or result
Project
Meeting ____goals is not part of the triple constraint of project Management
A. Scope
B. Quality
C. Time
D. Cost
B. Quality
The main purpose of project planning is to guide project _____
Execution
The main planning tasks peformed as part of project scope management include planning scope management, collecting requirements, defining scope, and creating the ____
Work breakdown structure
A _____is a significant event or point in time on a project
Milestone
______includes the actual amount of time spent working on an activity plus elapsed time
Duration
In a ____ dependency, the dependent task cannot begin until the task that it depends on is completed
Finish-to-start
A(n) ___ path for a project is the series of activities that determine the earliest time by which the project can be completed
Critical
The main disadvantage of ____ is that it can end up lengthening the project schedule, because starting some tasks too soon often increases project risk and results in rework
Fast tracking
The critical path can change as the project progresses (T/F)
True
A work breakdown structure should include ______
Tasks
Spot develops three duration estimates for activity A: Optimistic is 6 days, pessimistic is 16 days, and most likely is 8 days. The PERT weighted average for activity A is ____days
9 Days

6+6+(8*4)=54
22+32=54
54/6=9

Scope statements should include, at a minimum, a product scope description, product user acceptance criteria, and detailed information on all project _____
Deliverables
_____dependencies involve relationships between project and non-project activities
External
In a _____dependency, the dependent tasks cannot be completed until the tasks that it depends on is completed
Finish-to-Finish
A(n) ____ links requirement source to implementation and verification
Requirements traceability matrix
Work that is not included in the scope statement should be performed as needed (T/F)
False
Name four strategic roles of IT in organizations
1. Empowerment
2. Automation
3. Control
4. Collaboration
Project ___management involves generating, collecting, disseminating, and storing project information
Communication
Project ___management includes acquiring or procuring goods and services for a project from outside the organization
procurement
After thoroughly evaluating a supplier, many organizations summarize evaluations using a supplier ____ matrix-a type of weighted scoring model
Evaluation

Criteria Rating weight score

Cost 8 .6 = 4.8
history 7 .4 = 2.8
=7

A RACI chart is a type of _______
Responsibility Assignment Matrix
What two dimensions should you use when evaluating project risks?
Probability and Impact
In a project setting, the ____creates and furnishes the request for proposal
Buyer
A _____depicts how authority and responsibility are distributed within the project
Project Organization Chart
Generally speaking, a cost-reimbursable contract creates more risk for the ______
Buyer
______ Generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the organization
Benchmarking
According to Douglas McGregor, people who believe in Theory ____ assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives
Theory X
Resource____is a technique for resolving resource conflicts by delaying tasks
Leveling
Spot and Fifi plan to get married next spring. Spot suggests that they have an outdoor ceremony. Fifi tells Spot that, due to the risk of bad weather, having an outdoor ceremony is a terrible idea. Moving the ceremony from an outdoor location to an indoor location – because of the risk of weather – is an example of risk _____
Avoidance
Cost ___involves allocating the overall cost estimate to individual tasks over time to establish a baseline for measuring performance
Budgeting
______ cost estimating techniques can increase the accuracy of the estimate but often take more time and money to develop
Bottom-Up
Generally speaking, the more virtual a team, the harder it is for the team to establish trust AND a shared group identity (T/F)
True
Virtual teams offer cost advantages to organizations(T/F)
True
Ultimately it is the ____who decides if the quality level is acceptable
Customer
A _____shows the number of resources required for or assigned to a project over time
Resource histogram
Purchasing insurance is an example of risk
Transference
In a project setting, the ____creates and furnishes the contract statement of work
Buyer
Maslow suggests that each level of his hierarchy of needs is prerequisite for the level above (T/F)
True
______ cost estimating techniques can increase the accuracy of the estimate but often take more time and money to develop
Bottom-Up
The bottom four needs in Maslow’s hierarchy are referred to as deficiency needs, and the highest level, ____, is considered a growth need
Self-Actualization
Seller selection criteria should be specific AND Objective (T/F)
True
A _____is a time-phased budget that project managers use to measure and monitor cost performance
Cost Baseline
_____is the degree to which a set of inherent characteristics fulfill requirements
A. Scope
B. Quality
C. Requirement fit
D. Requirement Conformance
E. None of the above
None of the above
The project manager should be concerned with____
Product quality and process quality
A ____maps project work to people in charge of performing the work
Responsibility Assignment Matrix
A ____describes how the project team will engage stakeholders in project decisions and activities
Stakeholder management plan
A(n) _____ links requirement source to implementation and verification
Requirements traceability matrix
A project ____is an uncertainty that can have a negative or positive effect on meeting project objectives
Risk
Project _____ management ensures that the project will satisfy the stated or implied needs for which it was untertaken
Project Quality Management
What are the five levels of team development?
– Form
– Storm
-Norm
-Perform
-Adjourn
A contract statement of work should be clear, ____ and ____
Concise and Complete
List three of the five steps of effective delegation
1) Define Task
2) Define deadline for task (schedule)
3) Define level of authority
List three of the four specific recommendations we discussed for managing virtual teams
1) Emphasize teamwork skills
2) Promote self-leadership
3) Arrange face to face
Compared to a person with no goals, a person with goals will persist in the face of failure. List two more characteristics of a person with goals (compared to one without goals)
1)More motivated
2)Clearer path to meet objectives
3) Attendance
4) Harder working
5) Higher chance of success
List four types of chronic time abusers
1) Perfectionist
2) Procrastinator
3) People Pleaser
4)Preemptive
According to guest speaker Rusty Searle, project management is a science AND an art (T/F)
True

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