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Practice Exam

What does improve a small, routine decision have business value for a company?

A) A small decision may have a great economic impact on the company.
B) Even a routine decision may have a “ripple” effect through a corporation
C) A small decision has business value when added with all the other decisions made in the company.
D) Small, routine decisions typically do not have any business value for a company.
E) Even small decisions affect the culture of the organization

C
Where there is no well-understood or agreed on procedure for making a decision, it is said to be:
unstructured
Operational management typically makes this type of decision
structured
In a parameterized report, users can:
view data according to different dimensions of the data
GDSS are designed to:
implement structured methods for organizing and evaluating ideas
_____refers to all of the methods, politices, and organizational procedures that ensure safety of the organization’s assets, accuracy, and relizablity of its accounting records, and operational adherence to management standards
Controls
An independent computer program that copies itself from one computer to another over a network is called a
worm
In the information age, the obligations that individuals and organizations have concerning rights to intellectual property property fall within the moral dimension of
Property rights and obligations
The use of computers to combine data from multiple sources and create digital dossiers of detailed information on individuals is called:
profiling
Which of the following is not one of the four basic strategies a company can employ to deal with competitive forces?

A. Strengthen customer niche and supplier intimacy
B. Focus on market niche
C. Differentiate products
D. Compete on employee loyalty
E. Low-cost leadership

D: Compete on employee loyalty
The value chain model:
A) categorizes five related advantages for adding value to a firm’s products or services.
B) sees the supply chain as the primary activity for adding value.
C) categorizes four basic strategies a firm can use to enhance its value chain.
D) helps a firm identify points at which information technology can most effectively enhance its competitive position.
E) focuses primarily on collaboration with suppliers.
D
When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits, _______ are created.
Synergies
Which of the following is the best description of ubiquity as it relates to e-commerce technology?
Technology available everywhere and anytime
The effort required to locate a suitable product is called
search costs
All of the following are increased in tradition markets compared to digital markets:

A) Search costs
B) Menu costs
C) Switching costs
D) Network Effects
E) Information Asymmetry

D) Network Effects

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