The impact of computerization alone could not justify the fact that problems continued after the training of personnel following the report findings of the 1992 system failure. In the complementary perspectives on Information Technology, emphasis in the computerized system alone cannot equal the weight of producing a viable program that promotes productivity and efficiency. Information Technology should be embedded in an entire project and organization to increase and improve the quality of work.
The sensitivity to the many parameters of the program can be mitigated through the effective use of IT solutions in its command and control operations. However, the identified risks still “included the reliability of a system during extreme conditions or when several emergences simultaneously occur” (Khosrowpour, 2004: p. 455). How and when The LAS will have fully implemented its IT policy by now although its completion has not been publicly announced. The LAS report revealed that a “Risk Register will be used as a focus [where] high rarity risks will be mapped to the strategic objectives” in its service plan” (LAS, 2004).
The organization’s board of directors in its report has also revealed that here is a “need to manage potential principal risks rather than reacting to the consequences of risk exposure”. They are therefore detailed in the programs Risk Register and constantly updated through their own policies. Once completed and with the appointment of non-executive directors who will work from 2006-2010, the program will have faced its operational challenges and serve its trust polices effectively. An annual report and review supports the fact of the continued effort to correct its past errors.