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Quality procedures

Various mechanisms have been put into place at Partek Company with a view to ensure that all stakeholders actively participate towards ensuring the overall success of all the projects undertaken by the company. The many years of the company experience in the Australian construction industry combined with the uniqueness of the various skills and capabilities of the employees ensures that Partek Industries continue to dominate the construction industry.

To ensure quality and customer satisfaction, the company has adopted various flexible project delivery mechanisms upon which the projects being undertaken are delivered as per the customers’ request and in the most flexible and time conscious manner. The project quality statement of the company, which aims at enhancing customer satisfaction, through active participation in the projects undertaken and constant communication, thrives on various delivery methods.

The delivery methods used include proper construction management, streamlined process of project management, design and construction methods, and lump sum payment system that is flexible and customer friendly. The company mainly aims for quality outcomes that are delivered on time and within the stipulated budget. All efforts are always aimed at minimizing inconvenience both to the company and the client. Noise minimization during the working hours is also done

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during working thus ensuring minimal or no inconvenience to the business operations near the project site.

The company, through its dedicated team aims maintaining long term relationships by ensuring that all the structures built provide the correct functionality thus offer the client better lifestyles. Ones the construction process is complete, Partek always return to the company site to ensure that any loopholes that may have gone unnoticed during the construction process are fully addressed. The company philosophy is mainly geared towards fostering long-term relationships with the clients and all the stakeholders involved in a project. Service providers and clients are therefore always accorded special attention required.

Quality statement The company’s quality statement reinforces the importance and actual value of the client’s service team, sub-contractors and other company stakeholders that fully work towards ensuring that integrity, professionalism, respect, honesty, and constant encouragement are done. The company, a forward thinking building enterprise, is totally committed towards the continual development and training of the employees and enhancing reliable non bureaucratic communication process aimed at enhancing efficiency and effectiveness in its projects.

Environmental conservation is a very vital area in which great emphasis for its conservation is done. The company collaborates with Kesab in minimizing negative environmental impact. The environmental management system used by Partek helps the company to fully adhere to various environmental conservation mechanisms. The company has indeed received the ISO: 14001:2004 due to the various environmental monitoring programs and control systems.

To fully enhance quality to the projects and conserve the environment, a number of employees in the company are accredited Green-Star professionals of the Australian council of Green Building. Quality Assurance and Manual Partek Industries’ quality assurance system complies with AZ/NZS ISO 9001:2008 standards. The company is fully committed to continuously improve and monitor the quality of the projects. This is done by laying down strategies meant to ensure that all tasks undertaken by the company employees actual add value to the ultimate product delivered to the customer.

Both external and internal auditors are used in checking the quality levels. Projects are also completed on time. In instances where timely completion of a project is not possible, clients are informed of the same in a timely manner to reduce the levels of inconvenience. Auditing of the system not only certify that indeed the system is being adhered to, but also helps in identifying various sections of the system that needs improvement and how best the improvements could be undertaken in a cost effective and efficient manner.

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