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Supply Chain Management Chapter 6

Information requirements for Supply Chain include
accessible, relevant, accurate, timely, and transferable
Information technology has a direct positive impact on
organizational performance, internal and external collaboration
Information technology challenges include
being viewed as a solution, not understood, supply chain practices not change to match new capabilities, patchwork quilt, and poor planning and preparation
Supply chain professionals require information from
across the channel for strategic planning issues such as network design, tactical planning and collaboration with supply chain partners, and execution of key processes
Drivers of supply chain practices include
optimization, synchronization, adaptability, velocity, and profitability
Optimization
the alignment of global SC resources – both tangible and intangible, own or outsourced – to facilitate the success of supply chain members
Synchronization
the ability to coordinate, organize and manage end-to-end supply chain – products, services, information, and financials – in such a way that the supply chain functions as a single entity
Adaptability
the degree to which respective supply chain members can change practices, processes and/or structures of systems and networks in response to unexpected events, their effects or impacts
Velocity
the speed at which end-to-end flows occur in the supply chain. It encompasses speed-to-market for new product introduction and execution when conditions are rapidly changing
Profitability
the result of creating value through supply chain activities. Asset performance, working capital, returns on investment for infrastructure, technology, and people are some of the critical parts that create value in a global environment.
Key requirements for managing Supply Chain Information Systems (SCIS) include
data collection, data synchronization, manage expectations, and help streamline key processes
Software applications that are based on well-defined, widely used, non proprietary open standards require
minimal changes to inter-operate with other SCIS tools and interact with users in a style that facilitates portability (i.e. is easy to transfer).
After the foundation has been built and the key requirements attained, supply chain partners must
integrate processes and achieve SCIS connectivity to support cross-chain visibility, event management, and automated decision making
Visibility tools
focus on providing a seamless flow of timely, important information across the supply chain
Exception management
a capability tool of SCIS that can detect performance problems and alert affected organizations where immediate corrective action can be taken to resolve the situation before it impacts the supply chain
Automated decision making
a capability tool of SCIS that will dynamically replan activities and take corrective action without human intervention, and then notify stakeholders that the exception has been resolved
Supply chain management software categories include
business intelligence, supply chain execution, supply chain planning, and supply chain event management
Supply chain planning applications
help organizations evaluate demand for materials, capacity, and services so that effected fulfillment plans and schedules can be developed. They assist with decisions regarding number and location of facilities (network design), where to purchase materials (strategic sourcing), and when to build goods (production, planning, and scheduling).
Supply chain execution applications
carry out key tasks from the time an order is placed until it is fulfilled. Order-driven category of software that focuses on the day-to-day activities required to buy, make, and deliver the materials that flow though the supply chain. For integrated supply chains it encompasses procurement and supplier relationship management, manufacturing execution and shop floor controls, and customer relationship management
Supply chain event management applications
systems that monitor the supply chain for events that are out of tolerance, such as a shortage of parts at a manufacturing location or the breakdown of a truck delivering an important order. When exceptions occur, the system notifies a decision makers (email, page, fax) who can then take corrective action. Some systems have built-in work flow rules that suggest solutions to the exception or initiate action based on established guidelines
Supply chain business intelligence applications
systems built upon traditional reports and output systems that provided historical accounts of functional perfomance for internal planning, operations, and control. Newer capabilities include frequently delivered data to data warehouses where data can be analyzed and sent to front line employees and executives for more effective planning and decision making
Enterprise Resource Planning (ERP)
multimodal applications software platforms that help organizations manage important parts of their business. As these systems branch out to include supplier relationship management, customer relationship management, and other supply chain components, the connections grow stronger with SCIS
Supply chain technology implementation includes
needs assessments, software selection, technical issues (data synchronization and application integration), and asking the right questions.
Software selection includes
development alternatives (developed in-house if company has resources), solution packages (off the shelf – supply chain suite which lower integration costs versus individual applications) and purchase options (purchase outright or “on-demand” software that is hosted on external systems offering vaster implementation and return on investment)
Radio Frequency Identification (RFID)
automatic identification method that consists of a microchip and a printed antenna that can be packaged in to labels or imbedded between cardboard layers. They contain unique product identification information in the form of electronic product codes (EPC) which include manufacturer, product category, and individual item
Examples of asking the right questions
Who will lead the implementation process, how will technology support the business needs and processes, what is the status of the existing data, how well does the existing system integrate with suppliers and customers, what external issue must the system address
Cloud computing
enables economies through shared resources and allows the automation of hundreds of processes throughout the supply chain
3PLs as technology providers
outsourcing information requirements related to transportation management, warehouse management, and global trade management. Cost and system capabilities are the driving factors

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