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Supply Chain Management (Quiz 1)

What is a discipline?
It provides the framework to help anticipate or predict outcomes
How is SCM a discipline?
It offers an integrated body of knowledge to guide research and practice
What type of industry was logistics primarily involved with?
The military
How was logistics previously defined?
The science of supporting global operations (The heart in transportation)
What was the job of the traffic manager?
To reduce costs (This was the barometer of success)
The lowest cost activities always equate to the lowest costs. (T/F)
False (1)
Physical Distribution Management
An organization that had 8 disciples dedicated to the total cost concept
National Council of Physical Distribution Management (NCPDM)
A new “National” organization based off of Physical Distribution Management group.
According to Dr. Drucker, What is Physical Distribution?
The whole process of business
Physical distribution is the only model that we can design. (T/F)
True (2)
Physical distribution is today’s frontier in business. (T/F)
True (3)
Where did most companies find their proof of performance with the use of physical distribution?
Cross-functional areas
What two areas did physical distribution evolve into?
Cost (Profitability) and customer service
What was the first track developed in the 80s?
Physical Distribution – Looking downstream from the end of manufacturing to the final consumers
What was the second track developed in the 80’s?
Materials management – Looking upstream, backward from manufacturing and out across the supply base
What type of companies and consumers were attracted to the physical distribution concept?
lower-value customers and companies
What is the Great Divide?
The point of separation between managing what is being sold and what is being made? (The middle of the supply chain)
In 1985, NCPDM dropped physical distribution in favor of what?
What did the NCPDM (National Council of Physical Distribution Management) change their name to?
The Council of Logistics Management (CLM)
What did CLM include?
A broader view of the physical movement of goods and materials from suppliers through to customers
Supply Chain Integration included three different focuses. What were they?
Cooperation, coordination, and collaboration
What are three characteristics of companies that collaborate successfully?
(1st) – Acknowledge dependency
(2nd) – Willing to share strategic info
(3rd) – Acknowledge and comply with cross-organizational leadership
What did Dr. Drucker hypothesize would come of future Supply Chains?
They would become a union of organizations collaborating in pursuit of shared goals
Global supply chain management does not require traditional brick and mortar firms to reinvent how they operate (T/F)
False (4)
What are examples of new mandates of performance?
Perfect order, rapid cash to cash conversion, total product life-cycle management
Supply chain is quickly shifting to a pull strategy (T/F)
True (5)
What did CLM change their name to?
CSCMP (Council of Supply Chain Management Professionals)
6 imperatives that create the supply chain discipline
– Customer-centricity
– Operational excellence
– Integrative management
– Real-time responsiveness
– Network leveraging
– Collaboration
Supply chains will increasingly shift to responsive solutions capable of exploiting extreme postponement strategies (T/F)
True (6)
What are the 8 SCM processes?
– Customer Service Management
– Demand Management
– Order Fulfillment
– Manufacturing Flow Management
– Product Development and Commercialization
– Returns Management

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