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The Manager as a Person

Values, attitudes, and emotions greatly impact the actions of a manager as a person (Philippe et. al. , 2005). In turn, the actions that the manager will show will also directly affect the perception, as well as, the behavior of the subordinates (Philippe et. al. , 2005). This paper entitled, “Values, Attitudes, and Emotions: The Manager as a Person” intends to reintroduce the definitions of “values”, “attitudes”, as well as, “emotions”. It also plans to reiterate its impacts on the managers as a person.

Finally, it aims to relate the aforementioned to business in the 21st century. Values Defined “Values” is a term which is technically defined as “characteristics of behavior, thought,” as well as, character that the people consider as “being essentially good, having desirable results, as well as, worthy of emulation by others” (The.. , 2007). Impact of Values on the Manager as a Person “Values” is an important aspect of a manager’s way of life because it “shapes relationships, choices, “the sense of who he/she is”, as well as, behaviors (Colorado..

, 2007). Explaining further, the more positive the manager’s values are, the more positive his/her actions will be (Colorado.. , 2007). For example, if in case an employee

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frequently comes in late, the manager who does not have “values” will surely call the subordinate’s attention, scold the person, or even embarrass the individual in front of the other co-workers without even listening to the reason/s of the employee (Maxwell, n. d. ).

On the other hand, a manager with “values” will get or listen to the side of the employee, will do his or her best to understand what it is that has been said, and give the person due process, meaning he or she will go through the process of sending a warning first to the one concerned, and if the concerned party does it again then that’s the time to implement the corresponding sanctions or punishments (Maxwell, n. d. ). Attitude Defined Attitude has the technical definition of “a personal view, an opinion, or a feeling towards something” (Brinkman, 2007).

Impact of Attitude on the Manager as a Person The attitude or the opinion or personal view of the manager will have an effect on his actions as well (Brinkman, 2007). For example, if a manager has a negative attitude then surely he or she will always be doubtful and skeptic about everything that surrounds him or her (Brinkman, 2007). This will serve as an enticement or attraction for negative and unwanted occurrences to happen with him or her (Brinkman, 2007).

In turn, this motivated a poor attitude even more and then everything gets repeated over and over again (Brinkman, 2007). Another example is that if a manager has a positive attitude, even at the lowest point of a situation, he or she will speak to all his subordinates in high spirits (Brinkman, 2007). In fact he or she would even tell inspiring stories to motivate subordinates to be hopeful instead of hopeless and helpless (Brinkman, 2007). Emotion Defined An “emotion” is any feeling or reaction brought about extreme occurrences (Importance..

, n. d. ). Impact of Emotion on the Manager as a Person An emotion is needed because “it is one of the sources of information” (Importance.. , n. d. ). Emotion then plays a large role in a manager’s decision-making activities (Importance.. , n. d. ). This is why it is very important that a manager’s emotional connections are not disengaged in his or her brain, otherwise, “he or she will never know how he or she will feel about his or her choices”, which consequently leads to inability to produce decisions (Importance.. , n. d. ).

In addition to that, “the manager’s mood, emotion, and overall disposition greatly affects his or her job performance, creativity, how he or she negotiates, how he or she leads, etc” (University.. , 2007). The good news is that, “emotions are contagious” and so if a manager shows happiness, joy, sense of fulfillment, hopefulness, inspiration, his or her subordinates will catch these positive emotions like a virus (University.. , 2007). However, if a manager displays a negative emotion, all his subordinates get affected as well (University..

, 2007). Clearly, it is very important for a manager to be in control of his emotions or to display the proper emotions (University.. , 2007). Importance of Managerial Actions to Business in the 21st Century It is said that since technology will be more advanced in the 21st century, the manner of doing business will be more focused on direct selling (BBC, 1999). Also since, threats to businesses are more likely to occur, for instance, rivalries, managers are more likely to feel pressure, tension, constant fatigue, etc (BBC, 1999).

This is precisely why values, attitudes, and emotions are all critical to a manager. It can make or break his or her career and it can also make or break the organization or the company. The right values should be possessed by a manager so that s/he will be able to exhibit the correct attitude and exhibit the proper emotion to be able to keep up with business trends in the 21st century.


BBC. (1999). Business: the Economy Visions of Business in the 21st Century. Retrieved October 12, 2007 from http://news.bbc. co. uk/1/hi/business/the_economy/502253. stm Brinkman, T. (2007). Attitude. Retrieved October 12, 2007 from http://www. chicagojobresource. com/career_coach21. htm Importance of Emotions. (n. d. ). Retrieved October 12, 2007 from http://eqi. org/emotions. htm Maxwell, J. C. (n. d). Living the 21 Irrefutable Laws of Leadership. Retrieved October 12, 2007 from http://www. ccsb. ca/pdf/LD-21IRREFUTABLELAWS. pdf Philippe, T. & Koehler, J. W. (2005). Managerial Actions that Significantly Affect Employees’

Perceptions. Retrieved October 12, 2007 from http://findarticles. com/p/articles/mi_m0OGT/is_1_5/ai_n16619652 The Ethics Scoreboard, ProEthics, Ltd. (2007). Definitions and Concepts for Ethical Analysis. Retrieved October 12, 2007 from http://www. ethicsscoreboard. com/rb_definitions. html University of Pennsylvania. (2007). Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance? Retrieved October 12, 2007 from http://knowledge. wharton. upenn. edu/article. cfm? articleid=1708

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