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The work of HR

HR has never been more necessary. The competitive forces that we face today and will continue to face in the future demand organizational excellence. To achieve this excellence by focusing on learning, quality, teamwork, and reengineering are driven by the way organizations get things done and how employees are treated. To achieve this excellence we look at the work of HR.

By designing an entirely new role and agenda that results in enriching the organization’s value to customers, investors and employees, HR can help deliver organizational excellence by helping line managers and seniors move planning from the conference room to the market place, by becoming an expert in the way work is organized and executed, they should be a representative for the employees and finally by helping the organization improve their capacity for change.

The responsibility for transforming the role of HR belongs to the President / CEO of every company and to every line manager. HR will help organizations meet competitive challenges such as globalization, profitability through growth, technology, intellectual capital, and the greatest competitive challenge company’s face, adjusting to nonstop change. HR’s new role would be able to quickly turn strategy into action; to manage processes intelligently and efficiently; to

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maximize employee contribution and commitment; and to create the conditions for seamless change.

HR should also guide staff with their career path and researching certain courses and learning institutes best suited to their work to develop all the necessary skills to achieve high results in the workplace. Encouragement is a big factor in job training and career courses to stimulate staff in their current role or to further their career options within the company. With today’s workforce becoming increasingly diverse and organizations doing more to maximize the benefits of the differences in employees, HR Managers are evolving from the “old school” sideline players to the front-line fighters.


• EEOC – http://www. eeoc. gov/ (Retrieved 24th April, 2007) • Personnel Today – 20th April 2007 – City sexism tribunal is tip of iceberg, says lawyer – http://www. personneltoday. com/Articles/2007/04/20/40224/city-sexism-tribunal-is-tip-of-iceberg-says-lawyer. html (Retrieved 24th April 2007) – (PT, 2007). • Personnel Today – 28th November 2006 – Royal College of Nursing claims low pay proves society is still sexist –

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