UPS Shipping Service Essay
United Parcel Service or UPS was established in 1970. Primarily, the function of UPS was to serve as a messenger company with its limited resources and client base. Since then, it has grown to be a package delivery company that is known worldwide for its quality delivery and logistics assistance. In 1907, UPS was established by James “Jim” Casey in Seattle. He was able to develop a messenger and delivery service called the American Messenger Company, using $100, which was lent to him by a friend. The headquarters was located in a basement where they would accept calls for delivery services.
The company employed several messengers who walked or rode on bikes to deliver various packages such as papers, food, luggage, or anything the client requested to be delivered. In 1913, they began investing in delivery services that caters to retail stores and in motorcycles for speedier delivery. It was also in this year that the company acquired a delivery car, Model T Ford, which carried the new name of the company, Merchants Parcel Delivery. After several years, the company opened up a branch in Oakland in 1919. It was in this year that the company changed its name to United
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(UPS) In 1930, UPS has established branches in New York and Newark, where it still focuses on retail store deliveries. After twenty-two years, it has yet to build again another branch in California. A year after that, UPS attempted to re-implement their air operation after its failure in 1929. In air operation delivery, UPS collaborates with private airlines. In 1975, UPS was able to gain authorization to operate in the 48 states of the country. In 1977, Alaska was included on the list of delivery states, making UPS available for servicing in 50 states.
(UPS) Four years after that, UPS was able to spend on a company aircraft that will be used in delivery systems. UPS worked on broadening their reach and in 1985, they were able to establish connections with several European territories. Because of the broad service range of UPS, it was allowed to operate private aircrafts. At this point, UPS became an airline. This opened opportunities for a broader service range which earned UPS service authorizations in more than 175 countries, including Asian territories in 1990.
(UPS) Because of millions of package deliveries worldwide, UPS has adapted an electronic tracking service in 1992. This service became accessible in the internet in 1994. (UPS) In 2000, accessibility of tracking shipments became available in wireless devices such as mobile phones. (UPS) UPS services may be accessed through the internet or through UPS stores nationwide. For instance, if one wants to request a service, accessing the website to schedule pickup of the package that is to be delivered or hand carrying the package to UPS stores will do.
If service is accessed online, instructions will tell you how to arrange the package and provides access to smart labels where you can write information or specifications about the package. If you go to a UPS store personally, the attendant will encode all the necessary information and label the package accordingly. The labels that are placed in each package have a barcode. Through this barcode, the location and the shipment time may be accessed. After ensuring that labels are placed in each package, they are delivered through trucks to a sorting facility near the area of the UPS store.
In this facility, each label is scanned in order to determine the destination of each package. If the destination of the package is within 200 miles, then they will be delivered by truck. However, if it is more than 200 miles, then they will be delivered in air cargo ships. In air delivery, the packages are sent to a cargo container transported by plane to Louisville, Kentucky where Worldport is located. (How Stuff Works, 1) Worldport, which is said to be bigger then the Louisville International Airport, is where the packages are sent for sorting.
In sorting, the labels in each package are also scanned depending on the size of the package. Small documents placed on a tray, bigger packages (6-sided boxes), and irregularly shaped packages each go in different conveyors. After this, the packages are sorted depending on the zip codes of their destination. When the zip code is determined, the package is placed in its respective conveyor belt. At the end of the conveyor belt, the small packages, big boxes, and irregularly shaped packages are placed in one single bag, and bags that go in similar destinations regardless of shape or weight, are placed in one container.
(How Stuff Works, 2) The containers are placed inside an aircraft and head it to a regional sorting facility. In this sorting facility, the labels are scanned again and then labeled with indicators wherein the designated truck where the package should go is indicated. The trucks deliver the packages to the specific destination of the package. The driver asks the person to sign the DIAD and scans the package for the last time. (How Stuff Works, 3) The DIAD or the Delivery Information Acquisition Device is a technological tool used by UPS.
The DIAD is equipped with GPRS, CDMA radio, Bluetooth wireless connection, Infrared connectivity, and a GPS system. The DIAD is used by drivers to locate the destination of the packages that they deliver. When the package is delivered, the customer signs the DIAD and the package is scanned. The information is directly sent to UPS, which monitors the delivery of its packages. Drivers also utilize the device to communicate with UPS regarding delivery schedules and shipment designations. (UPS)
How Stuff Works. (2008). “How UPS Works.” Retrieved from HowStuffWorks, Inc. 2 April 2008. < http://money. howstuffworks. com/ups. htm> UPS. (2008a). “1907-1929. ” Retrieved from United Parcel Service of America, Inc. 2 April 2008. <http://www. ups. com/content/corp/about/history/1929. html> UPS. (2008b). “1930-1980. ” Retrieved from United Parcel Service of America, Inc. 2 April 2008. <http://www. ups. com/content/corp/about/history/1980. html> UPS. (2008c). “1981-1990. ” Retrieved from United Parcel Service of America, Inc. 2 April 2008. <http://www. ups. com/content/corp/about/history/1990.
html> UPS. (2008d). “1991-1999. ” . ” Retrieved from United Parcel Service of America, Inc. 2 April 2008. <http://www. ups. com/content/corp/about/history/1999. html> UPS. (2008e). “2000-2002. ” Retrieved from United Parcel Service of America, Inc. 2 April 2008. < http://www. ups. com/content/corp/about/history/2002. html> UPS. (2008f). “The UPS Delivery Information Acquisition Device (DIAD IV). ” Retrieved from United Parcel Service of America, Inc. 2 April 2008. <http://www. pressroom. ups. com/mediakits/factsheet/0,2305,1077,00. html>