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The dissertation is based on the objective of exploring the patterns of Computer-Supported Cooperative Work- CSCW usage within the businesses organizations of UAE. With the help of a mixed methodological approach the dissertation explores the level of CSCW usage by UAE business organizations. The paper also identifies the factors and variables that affect the level of using computer technology in businesses in the UAE.

Moreover the features and benefits of using CSCW in the businesses are also identified in order to understand of the fact that why and how the businesses of UAE should adopt and take maximum benefits of the advanced computer based technology. In this regard the dissertation looks at various aspects of the UAE business organizations to examine the current level of CSCW usage with the help of a statistical survey.

In the light of the results of survey, the dissertation presents some recommendations and suggestions for the UAE business organizations so that they can make better use of CSCW within their businesses operations and ultimately CSCW can play effective and accelerating role in the development of the corporate sector of the region. The dissertation concludes that the level of CSCW usage is improving in UAE along with time.

The government is acting as a supportive pillar in the promotion of IT in the country but there are still many organizations that are lagging behind in the use of CSCW and there is intense need of creating awareness in the people of the corporate sector of UAE about the significance of CSCW so that they can strategically work for achieving better level of CSCW usage in their organization by overcoming the barriers that are pointed out as hurdles for adopting CSCW in businesses.

1. Introduction Technological advancements are bringing revolutionary changes around the globe and the business world in particular is greatly influenced by the rapid advancement in technologies. Responding to these changes the business community of UAE is also adopting the emerging trends of Information Technology usage within their business operations and as a result the growth and development of the region is highly affected by the Information Technology tools and devices.

CSCW – Computer-Supported-Cooperative Work that refers to the interaction of humans and computers to support different activities is considered an importance IT tool that is brining about major changes in the business patterns all over the world. CSCW is basically the cooperative work carried out by a group of individuals with computer support and use of CSCW is rising for the development support all over the world.

In UAE also there is growing awareness in the corporate world regarding the use of CSCW and along with the passage of time the businesses are relying more and more on computers for performing variety of business activities. In order to take maximum benefits of CSCW it is very necessary that there should be proper tracking of the changes taking place in the trends of the businesses organizations regarding the usage of computers.

However there are few research works done so far that explore the usage of CSCW in the businesses of UAE and provide clear facts and figures that could be use to design suggestions and recommendations for the UAE business world so that they can make full use of this technological advancement. Keeping in view this need this dissertation is aimed at looking at various businesses in the UAE in order to get the information about their level of using CSCW in their business operations.

Moreover the dissertation is also intended to identify the factors and variables that affect the level of CSCW usage in the UAE. Along with these goals, it is equally important to explore the features and benefits of using CSCW as it applies to businesses in the UAE. Hence through a parallel analysis the dissertation is prepared to get a better understanding of the fact that how CSCW may be implemented in the business environment in the UAE will be explored. The dissertation is based on qualitative as well as quantitative methods of research.

The case study of UAE is presented with the help of the information and data gathered from the review of secondary material and from the results of the statistical survey conducted among 50 companies operating in UAE. By comparing, collating and analyzing the results of the study, the dissertation portrays a picture of UAE organizations with respect to the level of CSCW usage for business operations and highlights the factors and variable that play important role in this scenario.

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