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Work Place Report

The organization that I am considering in this report is Galaxy Star Trading (GST) in which I am an employee. This organization is run using a mixture of authoritarian leadership and democratic leadership. In this regard most of the decisions made at the management level and are mostly made without considering the employees. This is a negative aspect in managing of this organization that should be rectified. Galaxy Star Trading Ltd was founded in 1989 in Nairobi, Kenya.

Since then it has expanded significantly in terms of diversification of goods and services it provides. In 1994, GST came up with branches across Africa and offices in Asia. This strategic change was due to the growing market. GST is currently a dynamic company with extensive network throughout Africa and United Arab Emirates. The company deals with goods and services including sale of Telecommunication Mobile phones, electronic equipments e. g Televisions and radios.

In addition the company deals with automotive spare parts and importation and exportation of new and used cars. Leadership This organization should be managed through a democratic leadership so that the hurdles come through communication breakdown will be curbed. Democratic leadership considers the suggestions of the members of the organization as

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well as those of the leaders. In doing so all suggestions are considered to be important in contributing the final decision.

Since this organization has many branches, which make it difficult for a single leader to lead it, the company should delegate the responsibilities of controlling the company’s activities to the managers who will be team leaders and represent the grievances of their groups to the executive management. Democratic style of leadership is the most suited for this company because some employees have information that could assist in the well being of the company.

In this sense the advantage of the democratic leadership to be used in this organization is that it will boost morale for the workers since they will be recognized as important entities of the organization. This style of leadership has mutual benefits for both the employee and the leader such that it allows them to make better decisions (Weiss: 1979) Also this kind of leadership will not only eliminate the problem of employees being lazy but also unleashes the ability of employees to lead within them selves.

When this organization uses this method of leadership the production is bound to increase too. (Maslow: 1970) suggests that people are in a continuous state of motivation and the nature of that motivation is variable and complex. He further shows that people rarely reach a state of satisfaction except for a short time. The organization can use this theory to focus consistently at the employees immediate goals thus making them consistently motivated. Democratic leadership in this sense comes with an intrinsic satisfaction that makes the employees motivated and satisfied. Managing Change

Theoretical expectation requires change to be managed so that conflict can be averted. Change is vital in the organizational viability-change is inevitable. The right kind of change enables organizations to maintain its viability in the complex environment whereas the wrong kind of change destroys an organization (Yousef: 2000). This organization can succeed in its endeavor to change by effectively managing the changes it needs to undertake. Change attracts many facets of an organization; it attracts the people, the processes, structures, technology and external stakeholders (Yousef: 2000).

In the endeavor to manage change the managers should know how to prioritize the change that suits the company. The managers ought to first analyze the nature of change they have to take and the likely magnitude and the potential impact to the organizational members and productivity of the organization. In this breath Galaxy Star Trading company ought to do some changes on its technology. Its Information Technology is wanting and this is affecting information flow in the company and sometimes results to information breakdown.

Lack of networked computers within the company’s premises makes it difficult for information to be relayed from one point to another thus affecting the speed at which information flows. I T is indispensable in any business at this point and time in the contemporary world. The company has to invest in this technology and use it to do most of its transactions thus enabling it doing a lot of the business. It has to develop a website that will enable them to market their products globally.

Lack of adequate technological advancement in turn costs the company extra costs by keeping many employees who could have otherwise been done away with. Therefore the main challenge in making technological changes is that the current employees have a negative attitude towards the introduction of the new technology; they feel that they will be losing their jobs. In managing the IT change the company should start by coming up with an IT department which will ensure that all the employees are sensitized on the pros and cons of advancing the company’s technology thus averting the resistance that comes along with change.

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